Is it Better to have a Decentralized Office?

The epidemic hastened the transition to a dispersed work environment. Companies are increasingly seeking flexible workspace solutions to de-densify their current office space when constraints ease and people return to the office. Face-to-face cooperation is restored when employees meet in person, and doing so in a decentralized manner keeps employees secure. The post-pandemic period is predicted to intensify a new trend: working in a decentralized office. WHAT IS A DECENTRALIZED OFFICE? The practice of establishing satellite offices closer to employees’ homes is known as office decentralization. This method lowers dependency on a single central office, offers teams accessible, flexible, and comfortable work environments, and decreases commuting times for workers. In business, decentralization has a broader connotation. It refers to a corporate structure in which day-to-day operations and decision-making duties are delegated from a central office to trusted management farther down the chain. Yet, in this article, we’ll stick to the benefits and drawbacks of physical decentralization of office space. THE BENEFITS OF DECENTRALIZED OFFICES Decisions Are Made Faster: Managers in a decentralized organization are trusted to make choices without the requirement for express clearance from someone higher up the corporate ladder. This enables a nimbler approach to dealing with unforeseen difficulties because local managers have a far more excellent grasp of their particular area and team. More Emphasis on Strategy and Forecasting: Those at the top of the company can focus less on managing tiny details and more on the bigger picture by outsourcing day-to-day operations to satellite offices. Top management may concentrate on strategy, growth, and executive-level tasks as a result of decentralization. Improved Emergency Response: Unexpected incidents take time for a centralized organization to react to. Top management can prepare for emergencies by putting in place procedures and training, but it’s hard to anticipate every circumstance that a satellite office will experience. In the event of an emergency, a decentralized office with decision-makers on-site can respond swiftly. DRAWBACKS OF DECENTRALIZED OFFICES Less Control Over the Organization: As a firm expands, its founders will be unable to monitor everything; therefore, they will have to delegate some authority to business partners or workers. Like every other stage of a company’s growth, the shift to a hub-and-spoke model entails delegating greater power to individuals you trust. Managerial Conflicts of Interest: You’ll need a mechanism in place to put everyone back on the same page if one office chooses one strategy and another chooses a different one. Knowing how to settle disagreement is critical for managers in a decentralized organization, as they are there to speak for their own office. WHY WOULD A BUSINESS WANT TO SWITCH TO A DECENTRALIZED OFFICE? Decentralization occurs when a business reaches a particular size barrier, after which transferring duties to satellite offices can enhance day-to-day operations. A firm may also decentralize due to external forces beyond its control, such as market changes or a worldwide epidemic. NUAGE B CAN HELP! Nuage B is one of the first serviced office centres to erase the conventional barriers of office spaces. Our flexible workspaces can help you decentralize your company quickly and without locking yourself into restrictive long-term leases, whether your goal is to open a satellite office in a convenient location closer to where your employees live or to reduce the risk to your workers by de-densifying your existing office space. Contact us now and see how we can help your business grow!

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Much more than a telephone service!

The introduction of the Covid-19 virus into the country poses a significant challenge to all Canadian businesses, particularly SMEs. Many of them have revised their sales strategy to start selling online. Young entrepreneurs have also seized this period of confinement as an opportunity to go into business, more specifically into e-commerce. Indeed, entrepreneurs must master their main activities, but it is not as simple. Dealing with limited resources while managing the various aspects of running a business, such as accounting, finance, marketing, communications and others, is a huge source of stress for beginners. It would then be tempting to use the services of a secretary to delegate administrative tasks to her, but such relief often comes at a price that is well beyond their means. However, an affordable alternative to the services offered by secretaries has recently become available on the market: the services of a remote receptionist. Although the services of a remote receptionist are fully personalized, they generally involve four components: telephone service, appointment scheduling, customer service and e-mail management. Telephone service: Your receptionist ensures a human presence and a continuous availability of your company, which reinforces the confidence of the various external actors towards your company. Remotely, she is responsible for taking your calls and forwarding them to the right person, if necessary. Appointment scheduling: Whether you offer professional services or sell goods online, your receptionist can make appointments by phone, email, SMS, fax or pager, and manage your schedule according to your availability. Customer service: Your remote receptionist reflects the image of your business, hence the importance of excellent customer service. Professional and competent, she informs and politely answers customers’ various questions, depending on the particularities of your company. Email management: An automated telephone service can sort your calls, but it can never be compared to the personalized and versatile services of a remote receptionist. In addition to a telephone service, she also manages your emails: she responds to requests for information, she filters out spam, she forwards important e-mails to the appropriate people, etc. She also ensures that priority emails will be dealt with first. The services of a remote receptionist undoubtedly allow you to catch your breath and focus on the main activities of your business, by delegating some administrative tasks. What she offers goes beyond your expectations, since the impact of her help generally has positive repercussions on several spheres of the company. These include enhancing the corporate image, strengthening the client-company relationship, increasing the company’s availability, improving the company’s logistics, reducing superfluous expenses, and so on. All this leads, of course, to a better company performance. If you also want to give yourself a well-deserved break, Nuage B has you covered. Contact us for more information on our remote receptionist services as well as all the additional services for entrepreneurs.

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Author name: facturation

Is it Better to have a Decentralized Office?

Much more than a telephone service!

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