sme

How can a virtual office (VO) help your sme grow?

For small and medium-sized enterprises owners, every penny counts. Knowing what your hard-earned money is being spent on is essential. It’s also important to know what you should be saving in. One of the simplest ways to limit expenses and increase profits is to reduce the associated overhead costs. It may seem difficult at first glance, but with the expansion of technology, it’s easier than you think. Recently, a revolutionary concept has emerged for small and medium-sized business owners that can make a huge difference in your business model: the virtual office (VO). A REVOLUTIONARY MODEL In past years, a successful business was automatically associated with a physical office space filled with full-time salaried employees. In fact, this has been the formula of choice for successful companies for decades. Times have changed; today, entrepreneurs understand that the cost of these accommodations is a heavy financial burden on the business. The expenses associated with the premises are not limited to the payment of rent; you have utilities, maintenance, taxes, human resource costs, administration fees, the bill is rising fast! That is why VO is coming to the rescue! A VIRTUAL OFFICE WITH REAL BENEFITS Don’t get fooled by the word “virtual”; we’re talking about real physical office services available for your business, but only when you need them! So how can a virtual address/virtual office can help your small business grow and succeed? Let’s take a look at the main advantages of a virtual office: Reduction of Unnecessary Expenses Choosing a VO is a great way to reduce operational costs. With a VO, you only pay for the services you actually use, and only when you need them. This allows your company to use the money you save to fund essential departments or even turn it into extra profit. A Better Brand Image Using a VO does not mean that you lose the advantages of a traditional office. One of the most important advantages of a traditional office is that it provides a physical address for your business. This physical address helps to legitimize your company’s image. Although consumers are increasingly trusting e-stores these days, there are still some customers who only deal with street-front businesses. Fortunately, VO give your business a real physical address, often in a busy and prestigious metropolitan area. Wonderful Space, Amazing Price Always with a view to making a good impression, nothing makes a company more attractive than a well-equipped meeting space. In fact, VO rental service centres give your company access to physical space for meetings and events. This allows you to impress your clients while staying within your budget. Increased Productivity Statistics show that the productivity of remote workers is 32% higher than traditional office workers! Without a fixed schedule, this formula allows immediate and unlimited contact with clients, which strengthens your professional image while working at your convenience. Now that you’ve seen some of the ways a VO can help your small business, contact Nuage B to learn about our wide range of services and affordable pricing, which have helped countless small business owners increase profits and grow their businesses. We look forward to meeting you!

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Office needs for SMEs at the end of the lockdown era

WORKING DURING THE LOCKDOWN With an epidemic affecting the entire world, all workers have had to face a new reality. In order to limit travel and reduce social interaction to lower the risk of coronavirus contamination, all companies have taken new measures to encourage teleworking, even among those that had been rather skeptical about the effectiveness of such a mode of work. During the entire period of the lockdown, millions of people around the world work from home. It is with astonishment that companies have realized that teleworking can actually be so effective. This observation will bring a fresh look at the organizational structure, since the one we used to have is now considered obsolete and particularly ineffective for dealing with health crises such as the Covid-19. A WHOLE NEW WORLD The pandemic is having a serious impact on businesses, including significant financial losses that are forcing them to reinvent themselves in order to stay afloat economically. The rental of office space, a major financial burden for businesses, is a main concern. SMEs face a twofold problem: on the one hand, they aim to reduce office rental costs, and on the other hand, an increase in office space is necessary to comply with the rule of physical distancing imposed by health authorities in order to limit the spread of the virus. Despite the many advantages of telework and the various constraints of the current global situation, are we really ready for a 100% home-based business? Zoom and Google Meet may be an undeniable ally in the circumstances of containment, but the smooth running of any company is based on the need for effective communication between employees and a unifying place. WE HAVE OPTIONS… Two options are therefore available to SMEs. They may choose to reconfigure their workspace to make the offices more widely spaced and fewer in number. Also with a view to mobilizing a reduced number of staff on site, offices will now be non-personalized so that employees can use them on a rotational basis. This is the famous “clean office” that we have been hearing more and more about lately. If you’re not quite excited by this user-friendly option, you should know that there is another more economical and flexible option available to you. We’re talking about renting smaller, scalable spaces within business centres. SMEs could thus enjoy a head office with one or more offices available for its employees so that they can work in teams or on projects requiring more resources or supervision. On a rotating or non-rotating basis, employees can therefore occupy a physical office, while the SME can have better control over the company’s budget, considering that financial issue has been weighing heavily on entrepreneurs since the beginning of the health crisis. Moreover, renting private or open offices in a business centre allows you to use the meeting rooms as you wish, on a pay-per-use basis. Therefore, you only pay for what you really need. Most important of all, this mode of work also allows teleworking employees to regain a certain social life within the ecosystem of entrepreneurs located within these business centres. If you are interested in renting private or open offices, consider choosing a business center located in a prestigious and easily accessible location. In the heart of Saint-Henri‘s popular neighbourhood, Nuage B offers a wide range of services to entrepreneurs, including office rentals. To find out more, call us now.

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Much more than a telephone service!

The introduction of the Covid-19 virus into the country poses a significant challenge to all Canadian businesses, particularly SMEs. Many of them have revised their sales strategy to start selling online. Young entrepreneurs have also seized this period of confinement as an opportunity to go into business, more specifically into e-commerce. Indeed, entrepreneurs must master their main activities, but it is not as simple. Dealing with limited resources while managing the various aspects of running a business, such as accounting, finance, marketing, communications and others, is a huge source of stress for beginners. It would then be tempting to use the services of a secretary to delegate administrative tasks to her, but such relief often comes at a price that is well beyond their means. However, an affordable alternative to the services offered by secretaries has recently become available on the market: the services of a remote receptionist. Although the services of a remote receptionist are fully personalized, they generally involve four components: telephone service, appointment scheduling, customer service and e-mail management. Telephone service: Your receptionist ensures a human presence and a continuous availability of your company, which reinforces the confidence of the various external actors towards your company. Remotely, she is responsible for taking your calls and forwarding them to the right person, if necessary. Appointment scheduling: Whether you offer professional services or sell goods online, your receptionist can make appointments by phone, email, SMS, fax or pager, and manage your schedule according to your availability. Customer service: Your remote receptionist reflects the image of your business, hence the importance of excellent customer service. Professional and competent, she informs and politely answers customers’ various questions, depending on the particularities of your company. Email management: An automated telephone service can sort your calls, but it can never be compared to the personalized and versatile services of a remote receptionist. In addition to a telephone service, she also manages your emails: she responds to requests for information, she filters out spam, she forwards important e-mails to the appropriate people, etc. She also ensures that priority emails will be dealt with first. The services of a remote receptionist undoubtedly allow you to catch your breath and focus on the main activities of your business, by delegating some administrative tasks. What she offers goes beyond your expectations, since the impact of her help generally has positive repercussions on several spheres of the company. These include enhancing the corporate image, strengthening the client-company relationship, increasing the company’s availability, improving the company’s logistics, reducing superfluous expenses, and so on. All this leads, of course, to a better company performance. If you also want to give yourself a well-deserved break, Nuage B has you covered. Contact us for more information on our remote receptionist services as well as all the additional services for entrepreneurs.

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