Why Is Emotional Intelligence Important in the Workplace?

Emotional Intelligence

Emotional intelligence (also refers to Emotional Quotient ‘EQ’  refers to one’s capacity to manage and understand emotions. Self-regulation, self-awareness, motivation, social skills, and empathy are some of the skills involved in emotional intelligence. Many people believe that it is high time we start talking about social intelligence, especially EQ in the workplace.

What Is Emotional Intelligence?

Emotional intelligence refers to the capability of a person to understand and manage his or her emotions, along with the ability to cope with other people’s emotions. Emotionally intelligent people can generally do the following:

  • Know how they are feeling
  • Interpret their emotions
  • Understand how their emotions affect people around them
  • Control their emotions
  • Cope with other people’s emotion

Many people have high EQ, but it can also develop with practice. It involves practising behaviours that stimulate emotional intelligence so that your brain can adapt to all situations, display certain desired behaviours automatically.

What are the advantages of emotional intelligence at the workplace?

Being a part of a culture that does not practise emotional intelligence can severely affect one’s performance and productivity. These negative effects can affect individual performance and later lead to a breakdown within the work culture. Hence, it is essential to practise emotional intelligence in the workplace. Some of the benefits of doing so are as follows.

Better Teamwork

People working in an environment where emotional intelligence is practised display better performance. Emotionally intelligent people are involved in better communication. They share ideas publicly and show interest in listening to others. As a result, they never try to control others since they understand the importance of respecting the different opinions of others.

Emotionally intelligent people value their co-worker’s efforts and ideas and trust them.  While working as a team, emotionally intelligent people are more thoughtful, considerate, and respectful, making it easier for other employees to become more involved. 

Better Environment

Working at an office consisting of emotionally intelligent people helps in boosting the morale of all employees. They actually create a much stronger and pleasant environment. Such workplaces provide a space a place where people can work together in respect and harmony. Therefore, the office becomes a place where employees can enjoy the company and the people they are working with.  Without a doubt, this type of work environment promotes a sense of belonging among employees, which results in better performance.

Easier Adjustments

Companies where employees are open to change and improve themselves never remain stagnant. Emotionally intelligent employees easily adapt to the change and adjust themselves in the company’s environment to facilitate the growth of their organization. This personality trait can boost the morale of other employees, making it easier for the company to achieve its desired results.

Self-awareness

Managers often deal with workers who become defensive after receiving criticism. It leads to frustration and later affects their productivity. On the opposite, emotionally intelligent people know their weaknesses as well as strengths. They tend to change themselves after receiving feedback to become an improved version of themselves.

Moreover, emotionally intelligent people are self-aware and know their capabilities in achieving specific targets at a due time, as opposed to those with lower EQ who tend to over-promise and later unable to deliver tasks on time. 

Self-control

Emotionally intelligent employees know how to tackle difficult situations. They know how to deal with a superior who does not like their work skills or a client who is not happy with them. They can handle the most unexpected contingencies while staying calm and in control of their emotions.

Emotionally intelligent people know that acting negatively towards a situation would only escalate it. Thus, they know how to display their emotions in a controlled manner.

How can Nuage help?

Nuage B understands the importance of an environment where employee EQ is valued. That’s why as a leading service centre in Montreal, we provide a friendly working space for entrepreneurs, employees, and some communities to connect, network, and exchange. Located in a trendy area close to everything you need, Nuage B offers you fully equipped offices that allow you to work better and grow your business! Contact us for further information.

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